Contact
Call during opening hours and someone in the shop picks up. Email and we answer the same day, or the next business day if it arrives overnight. Or just come in — no appointment needed. Se habla español.
The store
1879 W Flagler St
Miami, FL 33135
Get directions →
Monday to Friday — 9am to 7pm
Saturday — 10am to 2pm
Sunday — closed
305-925-0840
During opening hours
sell@buybackpoint.com
Answered within one business day
Tell us what you have or what you need to know. We reply by email, usually the same day.
Visiting
Florida law requires us to record identification for every in-store purchase. No ID, no sale — it isn't our rule but we do have to follow it.
Turn off Find My or remove your Google account, then factory reset if you can. A locked device can't be tested properly.
A device with some battery tests faster. If it won't charge at all, bring it anyway and we'll plug it in here.
Charger, cables, controllers, lenses, batteries, the original box. On laptops, cameras and consoles these are worth real money.
And any memory cards, and your case. People forget every week and we can't post them back.
Walk in whenever we're open. A phone takes about ten minutes, a laptop twenty to thirty.
Other ways in
The quote tool gives a real number in about a minute, no account needed.
Businesses, schools and repair shops get one quote for the lot and free pickup.
Call with your order reference and we'll pull the inspection record while you're on the line.
Drop it off free, whether or not it's worth anything. We erase it first.